Curious to know whether or not you got any traction/resolution after the "escalation."
Re: Yet another CC billing issue
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Re: Yet another CC billing issue
Hi MMedwick,
The issue has been resolved & it is working now.
Regards,
Rajshree
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Re: Creative Cloud Server Error
Thank you for responding. Its up and running now, so I can't get a screen
shot. All it said at the top when it tried to sync was, "Creative Cloud
server error". When I click "get more info" everything was checked green.
This has happened before but it usually shows me where the error is and
then I can correct it with a different file name ,etc... Yesterday it
didn't, It was the entire server that couldn't connect. I would say it was
down for about 9-10 hours on my end. FYI. Disconnecting modem, rebooting,
checking files names was done in the process of figuring it out.
One thing I will note. When the Creative Cloud came up later this morning,
All of my adobe applications, when launched, asked that I register the
product.
I am currently working from my harder drive, I'm not totally convinced
it'll stay synced. I'm a owner of a graphic art company and I lost a couple
of hours of work yesterday, so everything that the Creative Cloud usually
saves, didn't.
Hope that helps.
http://www.argeedesignllc.com/
I make your ideas happen!
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Does PDF conversion work Word to PDF?
I see it often says converts PDF to word. Does it work Word to PDF?
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Re: Dreamweaver Startup Error
I'm having the same issue on a windows 7 machine.. As far as I can tell it's a java conflict..
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illustrator problems
Please help!! I am trying to use the trial version on my pc and am in illustrator trying to follow along with the tutorial, but when I try to do the things in the tutorial, the changes aren't recognized... I'll get into more speciifics if someone replies. thanks
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New credit card updated however creative cloud still saying it will expire in 12 days
hi i have been trying to sort this problem out for the last month. I have updated my billing information and seen that $1 has come out of my new credit card to verify the card. There is money on the card too. I still keep getting an error of the product expiring & this is stressing me out as I am in Australia and there is no way for me to contact adobe as it is in america. I sat online waiting for someone to help me via chat yesterday for 20 mins, finally got through and explained my situation and they said they will transfer me to another department via chat, and the other department never turned up. I am so frustrated, can you please help me?
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Re: I can't print my last 2 invoices
I found an alternate route, it's not very obvious but it works!
http://helpx.adobe.com/x-productkb/policy-pricing/print-creative-cloud -receipt.html
It's through My Adobe and not the Creative Cloud page, under My order HIstory.
Click on the date with price even if it looks like the wrong date - your whole "order history" is in there.
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Re: New credit card updated however creative cloud still saying it will expire in 12 days
I don't know if this will help or not. I've been having a similar problem for a while. After multiple attempts to update information directly on the Adobe site, I finally got my license to renew just now after signing out of the Creative Cloud client on my computer, then signing back in. It's not the first time I've tried that, it's the first time it actually worked.
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What the?!!
Do we get any kind of compensation for the recent information theft (hack)? I had to get a new debit card then change account information on several sites for paying bills. What a pain in the *** it was.
I know that in my line of business, if we screw up at the customers expense, we compensate them some way to make up for it. All I got was a "So sorry" letter. Thanks a lot...
Did anybody get any compensation of any kind..?
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Re: New credit card updated however creative cloud still saying it will expire in 12 days
Hi i tried this and turned my computer off & then back on then logged in and opened illustrator and it still doesn't work 
Date: Fri, 6 Dec 2013 13:45:22 -0800
From: forums_noreply@adobe.com
Subject: Re: New credit card updated however creative cloud still saying it will expire in 12 days New credit card updated however creative cloud still saying it will expire in 12 days
Re: New credit card updated however creative cloud still saying it will expire in 12 days
created by MMedwick in Adobe Creative Cloud - View the full discussion
I don't know if this will help or not. I've been having a similar problem for a while. After multiple attempts to update information directly on the Adobe site, I finally got my license to renew just now after signing out of the Creative Cloud client on my computer, then signing back in. It's not the first time I've tried that, it's the first time it actually worked.
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Re: New credit card updated however creative cloud still saying it will expire in 12 days
Yes, in any case I spoke too soon. I was able to get back into InDesign once, but no other applications. And then even the license authentication for InDesign stopped working again.
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Re: New credit card updated however creative cloud still saying it will expire in 12 days
Does adobe have the shortest support ever? I can't even email them.
Sent from my iPhone
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Do I have to cancel my 30 days trial ?
Hello,
do i have to cancel my 30 days trial version an when where ?
best regards
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Did Adobe have anything to do with designing the ACA website?
I was invited to join the CC team here at Texas A&M - Kingsville on 10/2. After a short time I could no longer access the applications, getting messages that my invitation was expired. My team administrator said the invitation should still be valid. Considering the problems we have encountered, as Director of Student Media, I cannot recommend that we continue our use of this product as an instructional tool.
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Adobe CC install failed. What to do next?
Trying to install Creative Cloud for the first time. Lightroom update worked but Photoshop CC and Extensions Manager CC did not. Got error message: "Update Failed - Errors encountered during installation (U44M1P7)." Tried the updates several times. Any ideas would be greatly appreciated!
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Muliple users working in same repository
We have create cloud for teams. 6 of us have our own accounts but we would like to have it so that we all can work on the files we sync. Is this possible or is the feature even available?
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Re: I can't update our payment information for CC for teams
@asentner, @galenking, and @ccarsten718 - I've made arrangements for someone to contact each of you to assist. Sorry for the delay.
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Re: How to I transfer my software from my old pc to my new pc without downloading it again
Rajshree,
That sounds great... but the question is where are the installer files located? Do I just copy the "C:\ProgramFiles(x86)\Adobe" directory over or what? With the Creative Cloud membership, there are no standard downloads ...everything is downloaded, installed and updated through the Creative Cloud Manager software now.... I have actually converted my entire harddrive from the other PC into an external USB hard drive... I just need to know what to copy over ... I am a programmer, and I know that there are typically several locations with information about "Cloud" based software... but what main folder needs to be copied over to prevend having to re-acquire the "payload" , or the installlers as it were?
thanks,
Rob Long
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Re: Photoshop CC opens and then closes immediately. What gives?
Sure enough--it works. I followed your steps; had to reregister as I had cancelled earlier, but now everything seems to be OK--at least I've opened PS CC twice and done some edits just to be sure.
Thanks very much for your assistance. Good stuff!
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