Re: Does anybody know what is going on with cc today?
There was a degradation in service today and we brought up the maintenance page while the problem was resolved. It has been resolved and service is back to normal.
View ArticleRe: need a link to download Creativ Cloud 30 days trial.
Sign in with your Adobe ID on the Creative Cloud Apps page at https://creative.adobe.com/apps. Click on the Try link for the application you want to do a 30 day trial for.
View ArticleRe: Customers can not see linked creative cloud files?
Please email me at kenrice@adobe.com with one of the links you are trying to share. I will investigate.
View ArticleRe: Select multiple photos into a folder Adobe creative cloud
@Zlasry1990 - Yes folder sharing is being worked on. Currently you can only share links to individual files.
View ArticleRe: How Do I Host a Website Under my Account?
Folder sharing is not yet available, we are working on it. What you could do is zip/archive the project into one file and then upload that. You could then share the link to the one file.
View ArticleRe: hello made a mistake and deleted my student apps and creative cloud, went...
Not sure if you are on Windows or Mac. You cannot uninstall Adobe applications just by deleting/trashing them. On Windows please uninstall the applications using the Control Panel. On Mac please use...
View ArticleCreative Cloud Problem - Photoshop and Illustrator both need licence keys for...
My creative cloud now works great ever since Adobe fixed it. However two of my programs still do not work right. Photoshop and Illstrator both need a licence for some reason and does not let me use the...
View Articlehow do i re-send an invitation to creative cloud?
when i hover over status 'acceptance pending' no option comes up to re-send invitation - what do i need to do?
View ArticleSubscription info
Hi I have (2) independent subscriptions online and just checked that I qualify for the $29.99 mo for the first year. When I join the new subscription, does the old one automatically get canceled? I...
View ArticleRe: How Do I Host a Website Under my Account?
Ken, it seems like you are thinking she wants to post it here in the forums, but I read her post as her asking whether she can post the website she built to the web using her Creative Cloud account,...
View ArticleADOBE ENCORE WON'T WORK
HELLO WE RECENTLY PURCHASED THE ADOBE PRODUCTION SUITE FORM THE CREATIVE CLOUD OPTIONS AND ALL SOFTWARE HAS BEEN DOWNLOADED AND INSTALLED HOWEVER, ENCORE CONTINUES TO PROMPT THE SERIAL NUMBER. IS...
View Article(MAC) Trouble going from expired cloud trial after effects to subscription
I bought the student subscription to creative cloud last night after my demo had expired. I run the after effects program and the "your trial has expired" window pops up. I click next, on the bottom...
View ArticleRe: how do i re-send an invitation to creative cloud?
To resend the invitation click on "x" button which will remove the email addess from the admin console list. After removing the email id enter the email id again to send the inviatation.
View ArticleRe: How Do I Host a Website Under my Account?
To use the website hosting included with Creative Cloud you need to create you site with either Muse or Dreamweaver.
View ArticleWhere is Adobe Premier Pro?
I just purchased Adobe Creative Cloud. Then when I go to the Apps and Services page there are 22 programs to choose from for download. But no sign of Adobe Premier Pro (or any other version of Adobe...
View ArticleRe: Where is Adobe Premier Pro?
If you're running a 32 bit computer and operating system then you will not be able to run Premiere Pro CS6 (which is 64 bit only). If that's the case, it will not be available for you to download.
View ArticleRe: Creative Cloud in South Africa?
It is fully available in SA. I've subscribed. Just register on Adobe.com.
View ArticleRe: Renew your subscription keeps popping up even though Adobe received my...
Yes, that's what I meant by I had tried everything. When I go to the site I get the "Congratulations! You have successfully connected to Adobe License Management Server". I just got back from a week...
View ArticleRe: Select multiple photos into a folder Adobe creative cloud
Hi Ken Thank you for telling us Adobe is working on it .But to be honest , should i really trust it ? My first mail dates back from september last year ...You promised it back in December 2012 at the...
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Re: hello made a mistake and deleted my student apps and creative cloud, went...
Hello Ken thank you for your advice, problem has been solved, reinstalled application manager and used the adobe clean download.Everthing works fine now and is installed on my laptop cheersall the...
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