Re: apps wont activate
I finally got it to activate by luck. Open Safari instead of Firefox. Also found it was linking to a different email (even though I had corrected it before). It may have been the browser. Indesign...
View ArticleI need to change my payment info but can't do it online?
I have followed your instruction to a tee and the page leads me to a page that apparently doesn't exist. Come on Adobe! I expect so much more from you...
View ArticleCan't buy online from UK ???
Hi there,My Premiere pro CS6 Trial just expired and I've been considering taking a Cloud membership. Following the links to do so, I am directed to the US payment website that doesn't seem to know that...
View ArticleRe: CS6 Cloud subscription
You can convert the trial of CS6 product to the licensed CCM subscription. Check this link for detailed description. http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-cc m.html
View ArticleRe: subscription credit card update broken
I have exaclty the same problem - all update payment links and Edit Billing links lead to a 404 page error. And being a Sunday the only help I got was an online chat with someone who clearly didn't...
View ArticleEU companies and VAT
I want to buy a Creative cloud membership. Obviously the membership is sold by Adobe Ireland (I can guess this by the 23% VAT rate). In this case the normal procedure for VAT registered EU companies is...
View ArticleRe: Can't buy online from UK ???
Hi! Please try to purhcase the application via the this link https://creative.adobe.com/join/pro If you have any other older version CS3, CS4 you may purchase it from this link -...
View ArticleRe: subscription credit card update broken
If anyone is tempted to get in touch with Adobe via Live Chat to try and update your credit card so you can pay for your product and continue using it this is the kind of conversation you can expect:...
View ArticleRe: I need to change my payment info but can't do it online?
I'm having this exact same problem, and the online Chat help ... well, that is pretty useless.
View ArticleRe: subscription credit card update broken
I'm having this exact same problem. I need to update my cc info., but on the "My Product and Services" page, when I click on the "Manage" link for my Creative Cloud subscription, I keep getting thrown...
View ArticleClik here to view.
Problem with importing in APP
Hello, I just installed APP, AE an PS CS6 (I subscribed to the Creative Cloud yesterday) and almost everything works fine. The only problem start when importing footage from PS into APP (or AE as...
View ArticleRe: I need to change my payment info but can't do it online?
Same issue here. Don't bother with the "chat" option; they'll just send you to a phone service rep.
View ArticleRe: CS6 Cloud subscription
Thank-you but it still ask for a serial number. I went to my information and made sure everything was correct, I also have an active subscription.
View ArticleUsing your files from your creative cloud uploads on a website [not an adobe...
Is there a way I can get a permalink to use for the files I host on my creative cloud account? The only links they make available are the share links which bring users to your creative cloud personal...
View ArticleRe: Can't buy online from UK ???
Thank you this is the link I tried before. Now it says "payment system unavailable." Don't you have the UK link for online payment?Thanks.
View ArticleDownload link not working for trial version of AE.
I have tried multiple times to try the free trial of AE, but when I sign in and go to the 'try it' link, it does nothing - any ideas? Macbook pro lastest software etc. Thanks John
View ArticleRe: Download link not working for trial version of AE.
Have you tried to download with Chrome or Firefox?
View ArticleLicensing
After my photoshop trial had ended, how do I license this software to keep using it through creative cloud?
View ArticleHow many seats are included with CC Teams?
There is no clear information in the FAQ or site as to how many seats/team memberes the $69 USD/m coveres for Creative Cloud for Teams. How many come with the initial price and how much are more?
View ArticleRe: Single App Annual Subscription Question.
Just to make this as clear as possible, because we're still seeing some confusion out there: Adobe's single-app subscriptionsdo receive all major new CS releases at no additional cost. They also...
View Article
