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Channel: Adobe Community: Message List - Adobe Creative Cloud
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Re: Free length trial isn't true to what was promised

As fellow product users like you, I'm sorry to say there is nothing we can do about a free trial that ends early.  See article below. Understand why Adobe trial software expires or ends early.  Adobe...

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Free length trial isn't true to what was promised

I signed up my 7 days trial and it's ends in 2 days. I was not given the time i was promised?

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Re: Unable to update Creative Cloud (again)

For the 1st time I just killed every Adobe related process to go for sure (see my 2019.09.06 post).For the 2nd time (see my yesterdays post) I had everything running (Chrome, Creative Cloud app) and I...

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Re: Canada CAD$ Currency option not available

michaelkarst  wrote I understood from the Adobe website that September 11 was to be the launch date of your new forums. Has this been delayed? If so, when can we expect to safely post in the Adobe...

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Re: Unable to update Creative Cloud (again)

This looks like it might work. Come on Adobe, we, your customers, should not have to go through theses hoops to get our apps to work. Get this fixed or fire somebody..

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Re: Unable to update Creative Cloud (again)

This is the second time this problem has come up. Come on Adobe, you can do better than this.  Get this bug fixed.

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Re: Unable to update Creative Cloud (again)

Im having the same somewhat the same problem. My app downloads to about 36% and then stops.  Have no problems updating other apps and programs.

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Re: Creative Cloud Update Failed Error Code 184

The proper workaround is at https://forums.adobe.com/message/11252066#11252066 In summary: 1. Use ProcessExplorer to determine which processes have   CoreSyncExtension  open and preventing it from...

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Re: CC 2019 - Very slow

Yep don’t get multiple projects going at once heaven forbid!  I used to be able to crank out multiple things at once going back and fourth now it just agitates my ADHD and I pay monthly for this...

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Re: Upload Creative Cloud Problems

Maybe a bad file name.  Try renaming video without spaces or special characters.Browse, search, sync, and manage Adobe Creative Cloud assetsError: "Unable to sync files" to the Adobe Creative Cloud

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Re: Unable to update Creative Cloud (again)

This was helpful.  Using ProcessExplorer I found that 2 processes had CoreSyncExtension open: Firefox and Explorer. To successfully run the update I had to quit Firefox and kill Explorer.exe,...

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Re: Upload Creative Cloud Problems

I appreciate the links, but I have no idea what the error code means. I get no explanation, just the symbol. these are simple short vids taken by the same IPhone as I am trying to upload to creative...

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Re: Redemption Codes, Byzantine Bureaucracy, and Lying, Unprofessional Adobe...

See I'm already getting helpful advice! I'm literally still in chat with customer care. I will ask for a supervisor now. Honestly, thank you. I would love any other tips before they nuke this post.

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Re: Redemption Codes, Byzantine Bureaucracy, and Lying, Unprofessional Adobe...

joelc84097226  wrote I think my fellow users in this user-to-user forum would love to hear about this to avoid similar problems and possibly advise me on how to interact with Adobe going forward.  It's...

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Re: I've been getting charged twice these past months

I have been having the same problem! I just finished a chat that I FINALLY got connected with someone after two days and he was rude and basically said it was my fault and there’s nothing Adobe is...

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Re: Redemption Codes, Byzantine Bureaucracy, and Lying, Unprofessional Adobe...

Thank you for your opinion, Nancy. However, Amazon has nothing to do with this. Adobe's system is the one that terminated a valid and already redeemed code. I think my fellow users in this user-to-user...

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Re: Upload Creative Cloud Problems

File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem-FAQ...

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Upload Creative Cloud Problems

I can't upload short vids to creative cloud from my iPhone XS using the latest software. I constantly get the red circle with an exclamation mark.  The vids are created on the iPhone itself and range...

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Re: Redemption Codes, Byzantine Bureaucracy, and Lying, Unprofessional Adobe...

This is a user-to-user forum.  Fellow product users like yourself can't help you with billing problems.  You must coordinate this with Adobe and Amazon directly. Contact Customer Care  Adobe is...

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Redemption Codes, Byzantine Bureaucracy, and Lying, Unprofessional Adobe Chat...

Strap in because this one is a doozy.  My wonderful fiancee gifted me a one year subscription to photoshop and lightroom that she bought via Amazon and got a redemption code. I had already installed...

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