I'm having the same problem- I spent 3 weeks trying to get my account to have the tax exemption on file, and then when I went to order the Creative Cloud membership, sales tax was still showing. After hours on the phone, they finally tell me that it is impossible to buy creative cloud membership with tax exemption. Why have a higher education promotion that ends March 11th when Universities will not be able to purchase it? and Why didn't they tell me this when I started this process in mid February? It's been a really difficult experience and a big time waster.
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