Yes, mine too. I spoke with an Adobe rep this afternoon who said it had
something to do with the server not being able to ping the software to let
it know the subscription's been paid for another month, so it converts to a
30-day trial that can run out. In my case, I ignored the trial notices
because Adobe was sending me monthly receipts and obviously knew I was paid
up. Apparently Adobe accounting and Adobe Cloud management don't talk much.
Anyway, he said the way to avoid it is to make sure your software's
accessible on renewal day. Hope I misunderstood because it makes more sense
to have the software contact the server when Internet is available rather
than the other way 'round. (I mean, what if you take your laptop to a beach
on Fiji for a three week web-less vacation during renewal day?)
If you get caught, you're supposed to hit the "license" link on that screen
and log in with your Adobe account. That's supposed to solve the problem.
Haven't tried it yet because I reinstalled my 5.5 suite on my laptop and am
using that instead. (In fact, if I can figure out a way to cancel my cloud
subscription I think I'll just skip upgrades and the cloud, stick with 5.5
for as long as possible).
Thanks--
--cynthia