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Re: Had cloud installed on two, now just have one, but can't install on a new computer

Hi rdiane111,

 

With respect to deactivating the product on the prev two computers, i would like you to try and activate the product on a third machine and wait for the message that pops up saying that you have reached your limit for activation . At that screen, you will find the information related to deactivating the prev two installations by clicking on Continue . This step would deactivate the product on the prev two machines resetting the counter back to 0 .

 

Please let us know if this works fine for you or not ?

 

Regards,

Kartikay Sharma


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