Hi!
My order # is AD002107545EDU and I thought the problem was resolved. With the exception that the adobe cloud is somehow in my startup and I have never been able sign in correctly there. I had been able to sign in after things were corrected with your tech. If the situation can not be resolved just cancel and refund my funds because frankly your online tutorials are small and can not be viewed very well. I can get better video with techupcomp.
Mike Crook