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Re: Download Failed

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I rebooteed and launched AAM from the system tray and it did work. I installed all the apps I think I'll need. But two issues remain:

 

1.  When I tried to update the seven apps that needed updating, I received the error message "Error installing this update . . . (U44M11216).'

 

2.  When I tried to install Acrobat 11 Pro, it failed to install and I received the following error message:

 

Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: 

-------------------------------------- Summary --------------------------------------

  - 0 fatal error(s), 3 error(s)    -----------

Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} ----------- 

ERROR: Uninstallation Dialog cannot continue - one or more applications are using files that are marked for uninstall. Please close all open applications

before continuing  ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Uninstallation Dialog

cannot continue - one or more applications are using files that are marked for uninstall. Please close all open applications before continuing 

ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

  -------------------------------------------------------------------------------------

I have a gut feeling that it failed to install because Acrobat 9 Pro is installed. My fear is, that if I uninstall Acrobat 9, and Acrobat 11 does not install, I will be up the proverbial creek since I use Acrobat on a daily basis in my work. The only Acrobat I have on disk is 8 standard, which I believe came with CS3.


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