Hi Maryal and Jude,
Sorry for the inconvenience caused to you and Happy New Year!
Follow the below steps:
1. Close all the Adobe Applications. Logout from creative.adobe.com and re-login.
2. Once you launch the software and when you get the error saying the the trial version has expired, you will have an option saying "License this software".
3. Select this option and enter your credentials and click next.
4. You must be able to activate the software then.
Regards,
Jairaj