I'd like to view my account information in English but I live in France. Is...
I'd like to view my account information in English but I live in France. Is this possible? Newby to all this. Thanks.
View ArticleRe: How do I share files via cloud with my teammates?
@wm.peter - I am not able to give a date. We are working to launch folder sharing as soon as possible.
View ArticleRe: My creative cloud subscription is not working!
@Berit Brinell - Understood but I also do not want customers confused. There are no serial number with one exception. If you signed up for Team Ready before the Team subscription was ready you will...
View ArticleRe: I BOUGHT DW CS6, well... IF I ENTER CREATIVE CLOUD THIS WILL BE UNTOUCHED...
Once a program is activated it is activated. So if you activate a program with a serial number it is activated and cannot be activated again with a Creative Cloud subscription. You can switch by...
View ArticleRe: Help Shape the Future of Creative Cloud
Note: We're specifically looking for Creative Cloud Connection users - we want to talk to regular users of Creative Cloud Connection who would be willing to provide their feedback on ways to improve...
View ArticleRe: I BOUGHT DW CS6, well... IF I ENTER CREATIVE CLOUD THIS WILL BE UNTOUCHED...
Thanks so much Ken for your fast response. We will pass along this information together with the forum link to help sort out the issue... So basically it sounds like Adobe's licensing setup is...
View ArticleHow do I upgrade my subscription of CS5 til CS6?
Hi. I can't find out how I upgrade my subscription from CS5 to CS6. Tips?
View ArticleRe: Renew your subscription keeps popping up even though Adobe received my...
I've also run through the steps and they appear fine. It has got to the point where I can not open any of the Adobe suite with the exception of Photoshop. This really is very frustrating!
View ArticleWhy can't I access Muse? It gives me an "unexpected error".
I've downloaded photoshop, illustrator, bridge, and edge easily with no troubles. I just downloaded Muse and I tried to open it but it says I need to activate the program online before using. So I...
View ArticleRe: Trial expired while having active cloud membership
Hi Dave, I've installed adobe application manager and signed in with my new imac. Unfortunately the software is still seen as trial versions.When I click "licence this software" and sign into my...
View ArticleRe: Updating photshop from Creative Cloud to 13.1.2 I get an Error
Do I have to Unistall All of the Adobe Products?
View ArticleCrashing Adobe Bridge
My staff member's Adobe Bridge (CS6, Creative Cloud) keeps crashing on her brand new Mac. It happens consistenly when she clicks on a particular favorite. That favorite points to a share on a Windows...
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Re: Purchasing previous versions of indesign
Not sure why you need to purchase the previous versions? I don't have InDesign installed at the moment, but with Illustrator I can save files compatible with several legacy versions. If you truly need...
View ArticleRe: Pricing and Function Questions
I imagine Adobe will offer more pricing structures as the Creative Cloud system develops. It is still very much in the early stages, from what I can tell. To one of your earlier questions - no, it is...
View ArticleRe: I am trying to edit my creative cloud account but the link is broken
Hi Jeff, Still waiting for some real help. Someone on the forum named brad (not a staff person) is trying to help, but we're still stuck. What should I do? Give up and never use BC again?
View ArticleRe: I am trying to edit my creative cloud account but the link is broken
Ellen the most recent update I see from 11:47 A.M. PDT is that they are awaiting a response. It should be under the e-mail address associated with your Adobe account. Alternately you can access your...
View ArticleRe: I am trying to edit my creative cloud account but the link is broken
I didn't receive anything at that time which would be 8:47 my time. If I go to the link for the support case I get an error message that says:413 header too long. At this point, I need a phone call,...
View ArticleRe: I am trying to edit my creative cloud account but the link is broken
Update: JUST REPLIED TO RAJAN.Oh wait. I now see an email stamped 12:00 noon EST. I've pasted it below: The return email is:Adobe Business Catalyst Support <support@bcsupport.zendesk.com> Rajan...
View ArticleRe: Why can I only see 'try' options in adobe cloud options
Thank you for your help Ken. However, this did not work - my colleague is <email address removed> enrolled as a Team Member for our Subscriber Licences, but we cannot see how to get to a...
View ArticleRe: Why can I only see 'try' options in adobe cloud options
I have emailed you and we will work to get the issue resolved. I have removed your co-worker's email from the forum post since this is a public forum.
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