Re: Renew your subscription keeps popping up even though Adobe received my...
Hi Paul Cooper, Can you confirm in Adobe Application Manager that the install language for the products is set to English -International as described here: Creative Cloud products launch in trial mode...
View ArticleRe: Renew your subscription keeps popping up even though Adobe received my...
Hi Helsinki_Creative_2013, Can you confirm in Adobe Application Manager that the install language for the products is set to English -International as described here: Creative Cloud products launch in...
View ArticleRe: Renew your subscription keeps popping up even though Adobe received my...
Hi Rangercup84, Can you launch Adobe Application Manager from either the Applications folder (Mac) or Start menu (Windows) and ensure all product updates are installed. After which click the if you...
View ArticleRe: Illustrator after CC install, still showing as expired trial
Hi Mary, This is an old post but I wanted to ensure you got things straightened out. Is it working okay now? -Dave
View ArticleRe: 'New' (2010) Country doesn't exit yet for Adobe
Hi Westontwerp, I don't know why this is the case, but I'll see if I can find out and get it changed. -Dave
View ArticleRe: Offer for trial version launching instead of program
Hi H_trails, I checked some of your account related settings and everything appears normal. Is the service working properly for you now? -Dave
View ArticleRe: Did not get Extended with the cloud
Hi Kjs Photography, It appears you upgraded to Creative Cloud for teams would includes the Extended version of Photoshop. It appeared you had Photoshop as a single product subscription which might have...
View ArticleRe: What's the point of Adobe Application Manager?!
Hey Steve, There have been several improvement to the way AAM works. The latest version of Lightroom is available in AAM now and you can install all the latest updates through AAM directly. AAM may not...
View ArticleRe: Offer for trial version launching instead of program
Yes, it is... I don't know exactly what happened that day, but I suspect mythree month trial ended. I went through the prompts the ad presented, andthen it seemed to recognize that I had already bought...
View ArticleRe: Launching apps, get "renew subscription" /serial number ????
Hi Palumbomd1, Is the service working okay for you now? -Dave
View ArticleRe: New Australian Prices for Creative Cloud
Hi Dave, I checked your billing history and confirmed you are now being charged the new price. -Dave
View ArticleRe: Offer for trial version launching instead of program
No problem, thanks for the quick reply. Glad to hear its working now!
View ArticleMultiple CS3 Activations
We currently have CS3 activated on one home computer and are attempting to also install on a second computer in the office (different premises).On activation of the software, we are being told that...
View ArticleRe: Dreamweaver failed on first boot
Dave, yes i did thanks - It was necessary to uninstall and reinstall quite a few things including application manager and with the help of customer support I got it fixed. No reasons offered or...
View ArticleHas anyone had a problem trying to reinstall an application from Creative Cloud?
On my first attempt at downloading Photoshop I was unsuccesful, so I deleted the incomplete download expecting to be able to download it again. When I tried, Adobe Applications Manager tells me I am up...
View ArticleRe: Has anyone had a problem trying to reinstall an application from Creative...
Uninstall Application Manager, download new version here: Macintosh: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773...
View ArticleRe: Multiple CS3 Activations
There is no way you can do that, call Adobe support so they can grant you one extra activation. http://helpx.adobe.com/contact.html Hope it helps.
View ArticleRe: Renew your subscription keeps popping up even though Adobe received my...
I got the same thing in February and STUPIDLY went ahead and "renewed" (you'd think at my age I'd be smarter than this!). So now I am getting charged twice each month, instead of renewing, I ended up...
View ArticleWhere do I go to upgrade from single license to multiple?
It should not be this hard to find it, but I'm having trouble! Where do I go to see prices and upgrade? Right now I have one license (2 computers) but I need to add a couple of more. Thanks in advance!
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