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Re: How to watch videos in Creative Cloud File Manager (website)

Currently there is no video playback. We have had other customers request this feature and it will be considered for a future release.

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Re: Restoring previous versions of a file

Oh well at least I have an old copy from a while ago to start from. So all hope is not lost. thanks Ken!

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Re: Adobe Creative Cloud application manager asks for daily login

I am not aware of any specific issues with Windows 8.  I would recommend contacting our support team and having them look at your activation history.  Alternately if you want to send me a private...

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Why does everyone at my work loose their internet connection when I update...

Why does everyone at my work loose their internet connection when I update Adobe Cloud Products? We are on a 20mb broadband connection and there is around 20 people using computers at my work but when...

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2 accounts, 1 Adobe ID

Hi, Just purchased a second Creative Cloud membership so that I can run on three computers simultaneously. I used the same Adobe ID so that I could get the $29/mo. price. Now my third computer says...

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Re: Several applications stall at 99% downloaded in the Application Manager

I spoke with our IT department, and they don't block or manage any internally initiated connections. So there shouldn't be any issues. In the mean time, I searched out direct download links for the...

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Re: 2 accounts, 1 Adobe ID

Hi Mellisa, Under One Adobe Id , you can have only a single Subscription . My request would be to cancel the second subscription and try placing the order under a new Adobe ID . In terms of the pricing...

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Re: Several applications stall at 99% downloaded in the Application Manager

Hi FransNelson, Generally Stall @ 99 % happens when the Adobe Application Manager or the Adobe Download Assistant Tries to extract the files . Now during the extraction stage, we require full...

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Re: Launching apps, get "renew subscription" /serial number ????

Same problem here for two weeks. At first it was only on one of my Win 7 workstations. I phoned for support last week, waited on hold for nearly an hour and appeared to have resolved this. The next...

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Deciding On Cloud

I presently have PS CS5.1 and Lightroom 3.6.  I am using XP that is why I stayed with LR 3.  My question is what advantage is there to going to Cloud (beside the available apps) and will I have an...

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Re: Deciding On Cloud

Hi TR6speed,Please check the complete Tech Spacs for Creative cloud products on http://www.adobe.com/in/products/creativecloud/tech-specs.htmlAdvantages are certainly the latest product and updated...

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Re: Deciding On Cloud

Depends on  how you'll use it. Which apps do you need and what kind of work will you be doing with the tools available? Bear in mind that your system must meet the minimum requirements of the apps in...

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Re: After credit card update my Photoshop subscription won't work

Hi,I have the exact same story from the expired credit card to being passed around online for 1.5h with the representatives to being told that I need to wait 24h! Can I ask - did you get your issue...

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We are currently having issues fetching the applications and services list.

Is there anywhere to get an ETA or some sort of status update instead of wearing out the refresh button?

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Re: We are currently having issues fetching the applications and services list.

The issue has been fixed and will be available shortly.

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Re: We are currently having issues fetching the applications and services list.

I'm still experiencing the same issue.  Has the fix been made available yet?  Eagerly awaiting acces! **EDIT I'm sorry, didn't account for the time zone difference.  I thought that the previous post...

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Re: Change Application Installation Directory

I have the same problem. I changed the installation location, but only some of the apps respect that, others (like Photoshop) are still installed (or rather fail to install, because they use up all the...

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Re: We are currently having issues fetching the applications and services list.

If it's been fixed, why is it still unavailable?

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Re: We are currently having issues fetching the applications and services list.

The Apps page is back up.

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Re: We are currently having issues fetching the applications and services list.

@BillWeinman - It takes time for the fix to be pushed out and be made live.

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