1 month left in my year commitment but I get Subscription Expired countdown.
I believe there are 2 problems because my annual commitment ends May 10 and I have an expired CC so I have been given the 2 day countdown (1 day left). But when logged in to my account I see payment...
View ArticleRe: Disappearing Presets (Premiere Pro CS6)
Do you have all the latest updates for Premier Pro? Go to Help > Updates.http://forums.adobe.com/message/4551165 Nancy O.
View ArticleRe: I bought Creative Cloud
To check whether your software has already been activated, open your software, and click Help on the menu. If you see Deactivate in the menu, your software has been activated. If you see Activate,...
View ArticleRe: Disappearing Presets (Premiere Pro CS6)
Perhaps I am misunderstanding something about Creative Cloud. I have a subscription since last May, and when I checked for updates it said I was up to date, as did Adobe Application Manager, but after...
View ArticleRe: Disappearing Presets (Premiere Pro CS6)
Is it possible you have 2 copies of Premier on the same machine?I would de-activate Premier & restart computer. If required, re-activate Premier. Nancy O.
View ArticleRe: Disappearing Presets (Premiere Pro CS6)
I have one copy of Premier Pro CS5 (from before I joined Creative Cloud) and one copy of Premier Pro CS6.Has this been the cause of my trouble? Should I uninstall CS5?
View ArticleI lost power when I was in the middle of downloading the apps.
All apps are showing failure for installing. What do I do? I have already tried system restore and reinstallation. The apps will download but will not install. I am using Windows 7 Home Premium.
View ArticleRe: 1 month left in my year commitment but I get Subscription Expired countdown.
When you go to My Products & Services, are you seeing that you have another month left?https://www.adobe.com/account/my-products-services.html Did you contact support? On-line chat is available...
View Articlehow can I control Lightroom with my voice on a Mac?
Hello,I'd like to control Lightroom with my voice on a Mac.any equivalent to Paddy?(I'm much more interested in fastening the editing process (mark as rejected, set color to red, etc...) than in...
View ArticleRe: Disappearing Presets (Premiere Pro CS6)
I don't think you need to uninstall CS5. But it sounds like your ID & Password are synched up with a Trial version; not your Cloud account. Which is why I would try de-activating (not...
View ArticleRe: I lost power when I was in the middle of downloading the apps.
Did you uninstall?http://www.adobe.com/support/contact/cscleanertool.html Nancy O.
View ArticleRe: Application Manager requires sign in during computer start
I see it. The name of the file is Media_db.db, not media.db Does it make a difference? I have repaired the permissions.
View ArticleSubscription plan
Hello I just signed up for the icloud on the 49 euro montly deal. Is premiere pro and aftereffects not included??
View ArticleRe: Application Manager requires sign in during computer start
Hi Adaptive Pixels,The "opm.db" file has somehow become corrupted and you system and is not able to save it properly. Can you try deleting that file and ensure you have read and write permissions on...
View ArticleIs Adobe Dreamweaver and Muse the same as Web Suite? Are they compatible?
I currently have Adobe Creative Cloud. My friend is building me a website using Adode Web Suite. Is Adobe Dreamweaver and Muse the same as Web Suite? Are they compatible?
View ArticleRe: Subscription plan
Hi Philip, Permier pro and After effect are a part of the Creative Cloud subscription .You might want to check the configuration of your system as you need to have a 64 bit machine to use these...
View ArticleRe: Subscription plan
You will only see the apps listed which your machine is capable of running. Premiere Pro, After Effects, Encore and SpeedGrade are all 64 bit only so they require a 64 bit operating system. If you're...
View ArticleRe: Issues to download Adobe Edge Animate 1.0
Every time I do it, it keeps trying to install the AAM (which I have on my computer already). It still does not work - has anyone come up with a solution?
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