Re: Creative cloud apps very slow on my computer?
Hi Jeff, What programs were you using that seemed to be running slow? Its hard to say without more details. Was there a particular process or steps you were performing in which programs seemed to be...
View ArticleSaving to Creative Cloud
1. Is Creative Cloud similar to Dropbox, in that I will be able to access the file later on my Mac as a file OR are you only able to access it through Adobe software? Thanks.
View ArticleRe: Bug Report: Creative Cloud Drive
That was reported about 20 days ago.The bug has been fixed.
View ArticleRe: How do i edit my credit card info ?
I found a link to "Edit billing" by going into My products and services from the main My Adobe page then, when the page finally loaded which may take a while, it showed all my Adobe products I have...
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Re: Saving to Creative Cloud
This question is better suited for the Creative Cloud forum. I will be moving it to the Creative Cloud Forum for the experts to answer there. Janelle
View ArticleCreative Cloud Membership
Is there a discount for paying the membership in full, or can you only pay month to month?
View ArticleRe: Creative Cloud Membership
The plans offered by Adobe at the Creative Cloud Plans page at https://creative.adobe.com/plans do not offer an option to pay the year all at once. But it is cheaper monthly if you choose the Annual...
View ArticleRe: Windows 8 and installation
Hi Tracey, Did you get it fixed? You could also try downloading it from Adobe.com at Windowshttp://www.adobe.com/support/downloads/detail.jsp?ftpID=4773 -Dave
View Articlehi! having problem with aam program launch for downloading
hi can you help me having problems downloading app I can't drag and drop and if I try to install using download link it tells me to choose the aam program I want to use. I have successfully downloaded...
View ArticleRe: Issues running Trial version
Hi Cor1185, It looks like you had purchased a subscription after this. Activation shouldn't require anything special in terms of connectivity. Follow up if you are still running into difficulties. -Dave
View ArticleRe: All of my files in the cloud are gone!!!
Hi Jeff, I have heard of some past incidences in which the files disappeared temporally but they always reappeared after a short time. Was that the case for you too? -Dave
View ArticleRe: hi! having problem with aam program launch for downloading
There is no drag and drop install for the Adobe applications. Are you signed in with your Adobe ID on the Creative Cloud Apps page at https://creative.adobe.com/apps? If so you should be able to click...
View ArticleRe: Payment Problem
I'm having the same issue attempting to purchase a Student Edition of Creative Cloud.
View ArticleRe: I can't access my Creative Cloud-installed programs after updating my...
Hi Jeff, Do you have all of the latest updates installed? Is the service working correctly for you now? -Dave
View ArticleRe: subscription credit card update broken
I'm getting the exact same scenario and I see no help whatsoever. Clearly, Adobe has no interest in updating the system itself, or even addressing your concern.
View ArticleRe: subscription credit card update broken
Hi PGDHARMAN, On the last screen shot you posted here, the one with the Subscription Details, on the right hand side of the screen next to the Billing info line there should be a EDIT BILLING link that...
View ArticleRe: subscription credit card update broken
Hi 02l2kneopfio, Just want to confirm if you look in the same place in the Subscription Details that you too don't have any option to EDIT BILLING. Is this correct? Could I also collect the same info...
View ArticleRe: I get the message "You cannot use the application...
Hi LegallyArmedAm, Are you still getting the message? -Dave
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