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yes, PS was in applications folder. keep getting the messenger i stated in my second post about "END-OF-FILE" was encountered. could not initialize. Uninstalled, then re installed, still same message .I did reinstall the CC okay and everything in my plan , and PS2018 shows up in my applications folder with all the files and plug ins.... just won't open...Help
can some one guide me as to what to do next to restore or get PS to open on my Mac?
I tried going to customer service but they said to go here. Every time I try to get help they redirect me and redirect me and redirect me and I get nowhere, it’s a waste of my time, and a waste of my parents‘ money!! I need this fixed now but NO ONE SEEMS TO BE ABLE TO HELP.
So my problem is my executable does nothing to my trial version of Adobe Illustrator and the rest of the suite, it still says i have X amount of days left before my trial expires I would like to know what I can do to fix this problem. Do i need to wait for the trial to end for the executable to work? Thanks
So tried this a few times and it work on the latest try, il explain
Followed everything but the one difference was i had Adobe Acrobat open and when this stage happend:
when it was almost done it logged me out of acrobat:
So i signed in and then it closed acrobat and the process started again this time logging me in:
Brucgovn, your instructions helped me open the Creative Cloud, thank you.
check your account to verify your subscription is what you expect and to verify your adobe id (used in the next step), https://accounts.adobe.com/
if your account shows
a. your subscription is active,
1. sign out and then back in to your cc desktop application using the same adobe id above to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
2. if that fails, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.ht ml
3. if that fails, https://helpx.adobe.com/creative-cloud/kb/cc-reverts-to-trial.html
4. if that fails, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
if your account shows
b. you have no subscription and you're paying for one
1. using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
good to hear.
"If you purchased your plan directly from Adobe, you can cancel it at any time through the Adobe website."
.... except you can't - have you tried? There is no way to do this - if there is they've hidden it pretty well.
Sorry for the inconvenience.
The item 3 of the link says:
Do one of the following:
So there is a chance the 'Cancel plan' link is not displayed in some situations.
I've just checked my account and the link is there.
Please check again if your link is there and if it isn't I ask you to contact us.
Thanks,
JC
Long time subscriber, recently up graded to 1TB CC photo plan (if this has anything to do w my problem) (now actually paying more to get nothing!), now I'm prompted to up date 3 apps but keeps crashing. Unable to open PS from side bar any more... where's my stuff?? I can't even seem to down load PS 2018,,, had to reinstall CC still doesn't work... where do i go from here?
[Name changed by moderator from "Where did PS& CC disappear to?? not on my Mac anymore" to reflect real issue]
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Buongiorno,
a causa di una procedura sbagliata da parte mia ho disattivato il pagamento automatico per il creative clouds for teams.
Ora mi appare la finestra "l'abbonamento scadrà tra xx giorni".
Come posso fare per riabilitare il pagamento automatico?
Grazie
Добрый день! Какой-то "замкнутый" круг с этой подпиской)))) Как от нее отписаться?
hello there,
I am trying to cancel my membership so I went to manage account then to manage plan, but I can't see any cancellation option, please help me. thanks
abdulrahmana60321350 schrieb
hello there,
I am trying to cancel my membership so I went to manage account then to manage plan, but I can't see any cancellation option, please help me. thanks
Is your payment up to date?
Does your plan allow canceling at this point?
I can alert staff to help you with it.
OK, but we know Adobe isn't a charity.
But WHY does it have to be Photoshop? For only 4 months? Two hours a week?
There is a lot of cheaper image editing software he/she could teach the basic concepts of image editing with.
I blame the teacher for his thoughtlessness and lack of flexibility.
Fenja
In the German Term there is no special value for the 2nd year... so what will be the price for the 2nd year?
https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html
if that fails to help you re-establish your payments, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
or contact the Adobe Twitter team at @AdobeCare
Yas my payment is up to date.
I’m not sure if my plan allowed me to cancel at this stage.
Thank you for helping me.
