Re: What's the point of Adobe Application Manager?!
I haven't seen any improvement. AAM is still saying I'm up to date and have version 4.3 of Lightroom when I actually have 4.1, which I deleted because your reply made me think I could re-download...
View ArticleRe: What's the point of Adobe Application Manager?!
Hey Steve, A few other questions: Are you on Windows or Mac and which version?What process did you go through to uninstall Lightroom? Dave
View ArticleRe: How do I upgrade my subscription of CS5 til CS6?
Hi Reidar, If you open the Subscription Details for the Photoshop CS5 subscription on Adobe.com there should be an option for changing your current plan. See the screen shots in I want to change to an...
View ArticleFlash Player Pro
I need to down load this software. The video showed how to download the Download Manager first. That's not available. What can I do to download this software that I'm already paying for?
View ArticleRe: Cloud discount membership
It looks like you got it figured out because you have a Creative Cloud subscription now. Did you just upgrade from within the Subscription Details of your exisiting subscription on Adobe.com?
View ArticleRe: Can I buy Cloud online from Trinidad and Tobago yet?
Hi ClydeW1, I didn't see Trinidad and Tobago in the list of countries here: http://www.adobe.com/products/creativecloud/faq.html#availability under In what countries can I buy a membership to Creative...
View ArticleRe: Demande de code d'activation
Florian,Il ne semble pasque vous avezactivé le logiciel. Certains logicielssur votre ordinateurpourrait empêcherque cela se produise, il s'agit généralement des logicielspare-feu oule fichier...
View ArticleRe: Can I buy Cloud online from Trinidad and Tobago yet?
I usually purchase from Amazon since I can't pay on Adobe site. Clyde
View ArticleYour Adobe Creative Cloud membership is about to expire
Your Adobe Creative Cloud membership is about to expire Hi, I recibe a email with that subject, and my account is now in trial mode because show me that I have 2GB instead of 100GB, and I can't use no...
View ArticleChanging Adobe ID Country
Can you change the Country set in your Adobe ID as ive now moved and any payments (for Creative Cloud) would be via a CC from a different country than the one listed in my ID.
View ArticleRe: Adobe are stealing from me - I pay for Adobe Creative Cloud but when it...
Despite many attempts to speak to someone at UK Support, my call was never picked up. This is highly frustrating and not at all what I would expect from Adobe. I eventually found a cleaner application...
View ArticleRe: How do I get a hold of all my receipts for last year?
Hi, thank you for your response! This was very helpful, but when I click on print the receipt I get a messagesaying ³413 Header Length too Large³.And I can¹t print it out. Please help me! Sissel...
View ArticleRe: How do I get a hold of all my receipts for last year?
Sissel,I heard about the 413 error from one other customer on the Adobe forums. We hadn't heard of that issue before, and found a reference on Google that it was a client-side issue and potentially had...
View ArticleRe: Your Adobe Creative Cloud membership is about to expire
I have had the same issue except I made the mistake of renewing without checking my renewal date. Now I am in Adobe Customer Support h*ll. Endless conversations with weary blokes in India who basically...
View ArticleCreative Cloud subscription expiration messages
I started my CC subscription in July 2012. In February 2013, I started getting subcription expiring messages whenever I used one of the apps. I renewed without checking the date. Instead of renewing,...
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Re: How do I get a hold of all my receipts for last year?
Hi! Thank you again! I used a different browser (Safari is ok, Chrome did notwork) and it came out fine! Thank you for your quick response and professional support in this matter Mvh Sissel Barbie...
View ArticleRe: How do I get a hold of all my receipts for last year?
Great to hear! Thank you for letting us know, and particularly for sharing the browser you were using. That will help with our tracking just in case the issue comes up again. I hope all runs smoothly...
View ArticleRe: Adobe are stealing from me - I pay for Adobe Creative Cloud but when it...
Hi MBMacloed, Thank you for following up. I'm sorry hear about your frustrations reaching support. I'll pass on your feedback. -Dave
View ArticleFonts missing
I recently purchased the Creative Suite for my Mac laptop at home. At work, I had to switch to a Windows 8 PC and we ended up using creative cloud subscription service for CS6. In the creative...
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