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Channel: Adobe Community: Message List - Adobe Creative Cloud
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Cannot install - aam protocol unrecognized

I installed Fb from CC some months back, and now I want to download Dw and I log into CC and click 'Apps' but when I click the 'download' link under Dw, I get this message in FireFox: "Firefox doesn't...

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Re: Cannot install - aam protocol unrecognized

I'd still like an answer, but I worked around the problem by installing the Trial version of the product from another location on the Adobe site. This approach doesn't use Adobe Application Manager at...

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BC Hosting and 5 WebBasic sites w/CC Membership

How are domain registrations handled with BC and how can I transfer or redirect outside (3rd party) URLs to sites I create in my BC account? How can I activate and take advantage of the five free...

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How to change speed/duration without inserting a space/gap

I'm working with a couple hundred photos. They are all perfectly placed. The problem is the speed is set to 5 seconds. I want the Speed/Duration to be 3 seconds. I'm highlighting all the pictures and...

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Re: What's the point of Adobe Application Manager?!

Hi Dave, I'm on a Mac running 10.7.5 I uninstalled Lightroom manually following an article from Adobe, There didn't seem to be any other way as it doesn't have an uninstaller. CheersSteve

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Re: Cannot install - aam protocol unrecognized

HI Erik, have you tried updating the Adobe Application Manager ?? seems like its not getting detected on any of the browsers for you . here's the link from where you could try downloading the same ....

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Multi-paged files preview

Can multi-page pdf's (or any file) be previewed in a browser or must the file be downloaded?  Thanks, Philip

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Re: Creative Cloud subscription expiration messages

HI Kimberlywrede, I am really sorry for all the trouble that you had faced earlier with this issue . Could you please send me the details of the order or the case number in a private message and i will...

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Re: payments

Randy,Please try the following:Login to MyAdobe > Go to My Products and Services > Select the link next to your Creative Cloud Membership that says "Active," "Manage," or "Renew" > Click the...

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Credit card won't process with PO Box

I received an email sayinng my card details were not up to date. I went to my account management area - checked the card. The authorisation code was missing so I put that in however the system will not...

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Re: Creative Cloud subscription expiration messages

Is this private Kartikay_Sharma?

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Re: Multi-paged files preview

The Creative Cloud provides multii-page image previews for PDF (multi-page), InDesign (multi-page/spread), and Illustrator (multi-artboard) files. You can also turn on-off layers for multi-layer files...

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English membership in France

I am an American living in France. Can I have a Creative Cloud membership in English, paid by my American bank if my billing address is in France?

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Re: Multi-paged files preview

Thanks Ken, that is good to know.Unfortunately, it doesn't seem to be working for me. I'm trying to view a 5 page pdf and it only shows the first page.  Here's a screencap of what I see:

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Problem with Creative Cloud

Today I got creative cloud and there is problems with it. When I go into the Adobe Application Manger all of my adobe programs are try it not install like the video shows and I made sure I am on the...

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Re: Application Manager Download Error

Further to this: Ken did indeed get in contact, and did escalate the issue to customer support. He is very helpful, and I have nothing to say against him.  However, once escalated, the story goes like...

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Double subscription

Hi,My creative cloud subscription expired because my credit card was stolen so I had to cancel it and get a new card. I renewed my subscription, but when I launch an app it gives me a "renew...

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Re: Application Manager Download Error

UPDATE: No, it won't accept my phone number correction. And it's a 413 error, not a 403 error. My bad.  And yes, I suppose I did find that support contact form, but only after it was linked in an email.

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Re: Problem with Creative Cloud

Do you have more than one Adobe ID and password? Which operating system are you using?  Nancy O.

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Re: Double subscription

Did you call customer support? Nancy O.

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