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Re: invoice for creative cloud

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The way Adobe manage billing information has always been extremely poor, which is frustrating for customers who need to generate monthly invoices for their accounts departments.

 

As well as making your cloud subscription transactions difficult to find, in an additional stroke of counter-usability genius they seem to have recently removed the ability to easily generate/view invoices for these transactions. You now have to perform these steps (as per dainbrain's last post here http://forums.adobe.com/message/4969356):

 

  1. Log in.
  2. Get your subscription transaction IDs by clicking on the "Creative Cloud membership" link here:
    https://store1.adobe.com/cfusion/store/html/index.cfm?event=displaySub scriptions
  3. Paste your transaction ID onto the end of this URL:
    https://www.adobe.com/cfusion/support/index.cfm?event=printReceipt&oid =[ YOUR subscription Transaction ID here ]

 

To add insult to injury, despite owning the Adobe Acrobat software suite, the generated page doesn't provide a "save as PDF button". Instead, you'll need to "Print to PDF" using your browser (presuming you've got a free PDF "Printer" installed). And this from the creators of the world's supposedly best graphic design productivity suite?

 

Judging by the amount of posts on Adobe's own forums regarding this matter, it's a shame they don't seem to be listening.


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