Re: ２重に引き落とされている請求について
私も同じです。2012/10/31 にCloudメンバーシップ（年間プラン）に加入しましたが、11/01と11/30に￥3000が12/30に￥3000が２回引き落とされてい ました。はじめは、いきなり10月分を引き落とされたかと思いましたが、12月には同時に2回を引き落とされていたので、ビックリしました。現在、何処に問い合わせたら良いかわかりませんので、こちらへ投稿いたしました。
View ArticleA12E6
Hi from Switzerland... launching the Adobe Application Manager (Mac OS 10.7.3) i get the message: Application Manager is damaged... please reinstall...If the Application Manager tries to update......
View ArticleRe: Printable recipt for cloud services
The way Adobe manage billing information has always been extremely poor, which is frustrating for customers who need to generate monthly invoices for their accounts departments. As well as making your...
View ArticleRe: monthly invoice of creative cloud abonnement?
The way Adobe manage billing information has always been extremely poor, which is frustrating for customers who need to generate monthly invoices for their accounts departments. As well as making your...
View ArticleRe: invoice for creative cloud
The way Adobe manage billing information has always been extremely poor, which is frustrating for customers who need to generate monthly invoices for their accounts departments. As well as making your...
View ArticleRe: With my Creative Cloud subscription, can I substitute Premiere Elements...
No. Premiere Elements is a separate purchase. It is not part of the Creative Cloud and cannot be swapped in place of Premiere Pro. Feel free to submit this option as a new Idea...
View ArticleRe: monthly invoice of creative cloud abonnement?
Hello Blakeyg,thanks it works. You helped me a lot!But one more question. Do you now how I have to change the url to get a german invoice?I know that my first invoice of my initial order was in german,...
View ArticleRe: With my Creative Cloud subscription, can I substitute Premiere Elements...
So with the Cloud I can get a $799 software (Premeire Pro) that won't work on my computer but I can't get a $99 software (Premeire Elements) that will work?? That makes no sense.I may be canceling my...
View ArticleRe: A12E6
Hi, Use the following article to clean up adobe application manager: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html. Jump to using the script part.After you have...
View ArticleRe: Multiple logins to a single household iMac
Yes, Different logins on the same machine will work. Regards,Anirudh
View ArticleRe: monthly invoice of creative cloud abonnement?
Ho John, Glad that helped. I'm not sure how to modify the URL for the German version of the site/invoice, but I think the initial Cloud Subscription item appears as an "Order" as opposed to the...
View ArticleRe: Multiple logins to a single household iMac
And how does it work with 1 login and 2 different computers?
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Re: Multiple logins to a single household iMac
Hi, With one Creative Cloud Membership, you can use on 2 machines: one win and one Mac. These machines can have any number of login names/usernames. The products will work. Regards,Anirudh
View ArticleRe: Deleting temporary websites if unable to access the "manage" screen
I made a temporary site in Dreamweaver and Muse. Thanks for the response!
View ArticleRe: Multiple logins to a single household iMac
Thanks, but does it work also with 2 Macs? I have an iMac and MacBook Pro?
View ArticleRe: A12E6
Hi AnirudhI deinstalled first InDesignCS6 by the deinstaller... then i cleaned up using your instruction... then i installed the new AppManager... and it works again!Thank you!Henri Cosandier
View ArticleRe: Multiple logins to a single household iMac
Yes, it will work with 2 Macs. You can activate on two computers - so Win/Win, Win/Mac and Mac/Mac. From the Creative Cloud FAQ here http://www.adobe.com/products/creativecloud/faq.html under the...
View ArticleRe: creative cloud software says my free trial has expired, but I have a paid...
Is there a way to escalate this issue so it gets fixed? I'm getting this every month now, and once, when opening a file with a client over my shoulder.
View ArticleAdobe has billed me twice for the same thing
I don't know how this happened but I logged in on two separate occasions on the same machine and each time was ask to confirm my subscribtion and input my card details. When I looked at my order...
View ArticleRe: Adobe Application Manager fails to install
@OliverBryant1 - Not being able to install the Adobe Application Manager (AAM) and a paid subscription saying it is a trial are two different issues. Photoshop after the most recent update saying it is...
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