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Re: I subscribed to Creative Cloud, but it's telling me I'm in Tryout mode

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I've had Creative Cloud active (through a yearly subscription) for a little over 2 months. I've mainly been using CS6 PhotoShop and Illustrator and InDesign. Yesterday, for the firt time, when starting up PhotoShop, I got the same thing being described here: I'm being asked to either:

 

  1. Join Creative Cloud
  2. License This Software
  3. Continue Trial

 

PhotoShop Trial.png

 

I chatted with an Adobe rep yesterday, but was told there was no expert available to help and I should try again later.

 

Obviously something is going on at the Adobe server end of things. What I've found is that I can continue using my apps if I use the Continue Trial option. I'll keep doing this until Adobe fixes this problem that they seem relatively clueless about currently. Maybe it's intemittent. Maybe it's based on something I need to do on my end, but wasting time trying radom uninstall and reinstall fixes is not worth it to me. At least not yet.

 

Does someone at Adobe look at these forums?


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