Re: Adobe Creative Cloud Activation/Deactivation Issues
Hi DMH79, Thank you for the additional insights about what happened. I know our developers are open suggestions for improvements. I'll see if I can find your interactions with our support department...
View ArticleRe: Adobe Creative Cloud Activation/Deactivation Issues
Thanks David. The last time this happened was actually Christmas eve and the Support Center was closed for the Holidays so I was out of luck with no help. Not sure what you mean by "interactions" but I...
View ArticleRe: Adobe Creative Cloud Activation/Deactivation Issues
It does all make sense and I appreciate you taking the time to pass the info along. Regarding the interactions, just cases or records of when you contacted our support.
View ArticleRe: Mac Update
Hi Robert, There should be some updates for both Windows and Mac. You might try launching Adobe Application Manager from within the Applications folder. Any available updates should appear below All on...
View ArticleRe: Application Manager Crashing After Log In
After viewing some other discussions here, I ended up spending a good portion of last Sunday afternoon simply un-installing all of my CS6 apps while keeping my preferences, running the CS Cleaner Tool,...
View ArticleRe: Application Manager Crashing After Log In
Thanks, Mike. I'll definitely give the Safe Boot method a try if I run into this issue again. - Don
View ArticleRe: I quit, Im tired of signing in so much
Hi DaveThanks for getting back with me, Ive cooled down and realize i need Adobe Cloud. The recent was launching the manager to download an update. So every time the updater is updated(which is...
View ArticleRe: Can't find Adobe Premiere Pro in Adobe Application Manager
Thanks for posting this question! I too was trying to figure that out tonight. Now I know.
View ArticleCreative Cloud Application Manager error/unable to update Lightroom
I am currently on a Mac and my Adobe Creative Cloud Application Manager (AAM) is having some issues. I ran the update this morning when I heard that camera raw had been updated. The updated...
View ArticleDownloading Adobe Proto
I am unable to download Adobe Proto for my iPad from the Apple US Store. HELP!!
View ArticleDownloading Premiere Pro CS6
I don't see anywhere to download after the Creative Cloud stuff.
View ArticleRe: Downloading Premiere Pro CS6
Hi Lyn DiCiero, Adobe Apps are downloaded via Adobe download manager. Please see - http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-i nstallation-download.html for detailed set of...
View ArticleRe: Downloading Premiere Pro CS6
I was on a free trial maybe I don¹t need to download again? Lyn
View ArticleRe: Top Ten Questions About Creative Cloud
If I need to re-install or migrate the OS from/on my PC, is there any way I can backup the app that I have downloaded from creative cloud beforehand? Or do I have download again and re-install that...
View ArticleHow do I verify my student ID with Adobe?
When I purchase Creative Cloud, I was told to do this. How do I do this? Can I do it online, or can I just provide my student ID number?
View ArticleCredit Card - Valid but Adobe cannot do payments
Hi Adobe, for more then 8 weeks, we try to pay for the Adobe Cloud Team. We updated our credit card information at https://creative.adobe.com (valid VISA! we pay every day with that card) but Adobe...
View ArticleBest solution for a small company
Hi there My company is interested in subscribing to the Creative Cloud for teams, but I'm not sure if that's the right solution? We're a small graphic design company with 3 employees, and looking for...
View ArticleRe: Mac Update
Launching AAM doesn't work on my Mac. After loggying, I obtain a message wich ask me to contact the customer service as the download isn't succesfull.
View Articlea site from scratch in Behance ProSite
I wish to make a site from scratch in Behance ProSite. Questions: 1) While I do not have a site, I do have a host provider. Can I publish through my own host provider? 2) Can I...
View Articleas a student subscriber of creative cloud can I install it on a backup computer?
I'm about to subscribe to Creative Cloud as a student but it's not clear to me if, as other individual accounts, I'm allowed to have a backup installation of the applications on a second computer. I'ld...
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