Re: How do I change the country on my account?
Hi ktktlouise, Sorry for the inconvenience caused to you for this, but the country can not be changed, However you can place an order on a new email ID, and we can ensure that you get it at a cheaper...
View ArticleRe: Can't find a project?
gmuntin, If you saved the file, it must have been saved with an extension ".prproj", you can perform a search in your computer with the file extension and if et'all it was saved, it should come up in...
View ArticleRe: Creative Cloud Problem
Thanks John. Encore is part of the Premiere Pro install, there is not a seperate Encore only install.
View ArticleLegal issues: as legitimate user, I am outraged
I'm a Creative Cloud subscriber. I bought the subscription for myself, not for my company (I have one where I'm the owner). The company is incorporated and operates in Russian Federation, but I living...
View ArticleCorrupt Applications Manager. Reinstall issues
I have had serveral issues lately with the Cloud subscription. This one is getting annoying. I am unable to open InDesign and needed to uninstall and reinstall it. However, the Adobe Applications...
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Re: Fluid grid divs missing resize handles
Fluid Divs must be inside the .gridContainer div. See screenshot. My advice is to start over with a new layout. Nancy O.
View ArticleAcrobat doesn't appear in Application Manager
Why am I not getting Acrobat XI in Application Manager? Everything else is there, and I know my computer meets the minimum specs for Acrobat.
View ArticleCan I use Mac and Windows interchangeable with Creative Cloud?
I'm pondering getting a creative cloud membership. As I work on windows and mac, it would be great if I could work off a mac at home one day then work off a windows pc at work the next. Does creative...
View ArticleAdobe lightroom not updating when I use the application manager to download...
Hello, I am having issues with adobe lightroom. It is not updating when I use the application manager to download new upgrades. I tried to uninstall the application and redownload it, however the...
View ArticleRe: Can I use Mac and Windows interchangeable with Creative Cloud?
Hi Mx, With creative cloud , you get the option to install the product on a windows and Macintosh both . Also , one single license can be installed on upto two machines as well . Kartikay S
View ArticlePhotoshop—not supported on this type of Mac—Late 2011 MacBook Pro
Photoshop refuses to open on my computer, a late 2011 model MacBook Pro. This particular computer is running OSX 10.8.3, has a 2.2 GHz Intel Core i7 processor, and 8 GB of RAM. When I try to open it, I...
View ArticleRe: Can I use Mac and Windows interchangeable with Creative Cloud?
Great to know. Thanks for the feedback.
View ArticleRe: Photoshop—not supported on this type of Mac—Late 2011 MacBook Pro
Does your Mac have a 64-bit processor?http://www.adobe.com/products/photoshop/tech-specs.html Nancy O.
View ArticleRe: InDesign CS6 Randomly Disappeared
Branched a reply to a new thread in the InDesign forum. Aaron resolved his problem and reply is here http://forums.adobe.com/message/5240632.
View ArticleRe: Acrobat doesn't appear in Application Manager
Which operating system version are you running? Acrobat XI is not supported on Windows Vista.
View ArticleRe: Output for TV Monitor Viewing
Edge outputs to HTML5, CSS3 and JavaScript (web technologies). I don't see how you could use Media Encoder on that. If you want a high res video, use Flash or Premier Pro. Nancy O.
View ArticleMy School is not Listed
I am a student at Swanmore Secondary School (SO32 2RB) However when I go to sign up for Adobe Creative Cloud it isn't listed. I have used the given 'work-around' of selecting home school but I would...
View ArticleDownload the creative cloud apps to external hard drive?
Hello, My wife just purchased the creative cloud, but our home connection is horrible.I need to download the huge files to an external hard drive here at work where we have a fast connection.Then take...
View ArticleRe: Download the creative cloud apps to external hard drive?
Hi christiswimmer, With respect to the issue that you are facing , my suggestion would be to download the product from Adobe.com/downloads as a trial version and save it over to your Hard Drive . Once...
View ArticleRe: Download the creative cloud apps to external hard drive?
Whatever works. Sent on the Sprint® Now Network from my BlackBerry®
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