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Re: Creative Cloud
Hi there, The Adobe product license agreement allows the primary user to install the product on a primary computer and also on a home or laptop computer for his or her use, provided that the two...
View ArticleCS6 Premier rendered FLV compatibility with Articulate
We have been having issues delivering FLV's rendered from CS6 Premier to our client who is using them in Articulate 09. File size is typically over 1GB as the presentations are over an hour long. We...
View ArticleMy Adobe Creative Cloud installer keeps failing to install updates...
As per title really. I keep clicking update, it downloads, installs and then says...failed to update.
View ArticleRe: Creative Cloud subscription issue
After finally getting the direct from adobe.com/downloads and installing by starting my subscription to work, I installed the updates from witih Photoshop, the only ones to actually work are Photoshop...
View ArticleRe: Creative Cloud subscription issue
After reading everything here and having to un-install and re-install Photoshop, I am now officially afraid to update. I am positive that the divisions at Adobe between departments don't communicate...
View ArticleRe: Creative Cloud subscription issue
I also agree that a month to fix something like this simply is too long in a professional business environment. I wonder whether the minimum of 1 month free of charge use of Adobe Cloud for months of...
View ArticlePhotoshop 13.1.2 Update not showing up in Application Manager
Well, the topic title pretty much sums it up: I'm one of the Photoshop users that are troubled by the trial popup and I was delighted by the news that there's a new update available (13.1.2.) that is...
View ArticleRe: Creative Cloud subscription issue
Hi Designsm, I'm sorry to hear about your difficulties installing updates. I found this doc for the U44M1P7 error when updating which basically says to install the updates manually...
View ArticleRe: My Adobe Creative Cloud installer keeps failing to install updates...
I am having the same problem. Downloads the update and then fails to install at 99%.
View ArticleRe: Creative Cloud subscription issue
Hi ShadowlineGraphics2012, I would recommend installing all the latest updates. I'm sorry to hear you had to uninstall and reinstall Photoshop. The issue with Photoshop wasn't one which affected...
View ArticleRe: Adobe support rant
Hi Nick, Thank you for posting about what happened. I'm sorry for your difficulties trying to get through to our support. This is something we are aware of and working to improve. -Dave
View ArticleRe: How do I activate my Creative Cloud applications?
Hi MaGMA, Did you get it figured out? Once your subscription is active you should only need to sign-in with your Adobe ID and so long as you are online the products should automatically activate. Are...
View ArticleRe: Problem beim öffnen des cloud services mit Abo
HalloSwen,Generellwird dies durchetwas auf Ihrem Computerverhindernden Zugang zu denAdobe-Aktivierung Servern, wie Firewall-Software oderHost-Einträge in der Datei verursacht.Wir habendieses Dokument,...
View ArticleRe: Kreditkarte
HalloEva0311@web.deSie solltenin der Lage sein, den Prozesshier gezeigtverwenden:http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscript ion-troubleshooting-creative-cloud.html#id_41289...
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Re: Adobe support rant
David, Nick just called up and I have been dealing with him from a past few days, It looks like its an older post to me.This is his case number# 183946822 If I am not wrong, Nick would like to post up...
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Re: how can i create a presentation on a film that plays over three screens
Hi Brian, Interesting question. The first thing I wondered about was how the projection of the content was going to be played. Are each of the screens going to be played independently from a separate...
View ArticleRe: Adobe Tutorials will not play on MAC OS X
Hi Terry, What version of Flash Player are you using? You should be able to tell by going to http://www.adobe.com/software/flash/about/ Does it happen in browsers? Could you test in Safari, Firefox and...
View ArticleRe: Adobe Tutorials will not play on MAC OS X
You have version 11,5,502,146 installedCut and paste from Adobe.Just a box full of black when I try to play them.Will try FF and Chrome.......Date: Wed, 16 Jan 2013 17:02:59 -0700From:...
View ArticleRe: Why am I not allowed to access Creative Cloud in French?
Hi Lucasdumas, Can you go to https://creative.adobe.com/ and sign in successfully? Normally you'd go there sign in with your Adobe ID and install the Adobe Application Manager from the Apps section....
View ArticleRe: Creative Cloud Applications starting with trial popup
Hi djaljf7287z124, Please try installing the latest Photoshop CS6 update 13.1.2. It should fix the issue. After that click the "License This Software" button and sign-in with your Adobe ID. -Dave
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