My creative cloud subscription is not working!
I keep getting a "renew your subscription" prompt. I enter my id and it says my account is activated "click continue to us your product". I do so and the process repeats. I have a one year subscription...
View Articlesyncing issues with a Dreamweaver template
I have an issue with a Dreamweaver template - it is not uploading properly to the Business Catalyst site. I've tried FTPing it as well but it still doesn't work. The template works fine in Dreamweaver,...
View ArticleRe: Folder sharing?
Agree with the others, forcing a client to get an Adobe ID makes little sense. Guess I'll send them a dozen links to see their drafts.
View ArticleRe: Can not purchase creative cloud for Australian Student
Try here: https://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-EDU-AU &event=displayProduct&categoryPath=%2FApplications%2FCreativeCloudSTE
View ArticleRe: My creative cloud subscription is not working!
Do you have any browser extensions or applications? The last time this happened to me, I had to disable my Chrome extensions to get it to work.
View ArticleConfirm email address
Can you help please. I have resistered my subscriptipn account. It now requires me to validate my email address by clicking link from their email. This does not seem to work. Thanks
View Articlecreative cloud renewed - status active but AAM & tools says expired!
Yesterday I renewed the creative cloud subscription. Status in the web is active but the AAM says expired. Support is not directly reachable. (although subscription; great support!) Can someone help?
View ArticleNew cloud download
I have down loaded all the apps I want from the creative cloud site, Lightroom works but Indesign crashes on loading and Photoshop says the file is locked. Any suggestions?
View ArticleRe: New cloud download
Which OS ? Can you share the Log file for InDesign ?What means PS says the file is locked ?
View ArticleCreative Cloud (education) Subscription
I recently purchased an education subscription to Creative Cloud CS6 and downloaded several tools. My subscription was just approved and the link to activate the subscription is again asking me to...
View ArticleCannot update credit card info for Creative Cloud subscription
I have already been to the FAQ and followed the instructions outlined here: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscript ion-troubleshooting-creative-cloud.html#id_41289 There...
View ArticleRe: Cannot update credit card info for Creative Cloud subscription
Spoke with Adobe staff - apparently this is a known issue with no fix in place. Hopefully they can get me in touch with someone who can update my credit card info so I don't get locked out of my...
View ArticleRe: How does Acrobat.com relate to Creative Cloud?
Yes, please connect them, it would make lots of more sense
View ArticleRe: Creative Cloud (education) Subscription
May be the selected language in Adobe Application Manager to download the software is diffrent from the language in which software is already installed on your computer. There is no need to download...
View ArticleInstalling my Creative Cloud apps in my new computer: they are trial versions!
I have just purchased a new iMac. I didn't want a Time Machine copy because I wanted to install from zero.When I have opened my Creative Cloud account and got ready to download i've seen something...
View ArticleRe: New cloud download
Thank you for your reply, I have tried to copy the compressed version of the InDesign file here ( log.gz) but it won't do so and the uncompressed version is quite large. I assume I have identified the...
View ArticleHave Creative Cloud Store My Login Password
I have a subscription to the entire Adobe Suite and have Creative Cloud setup on my computer, but every time I restart, I have to reenter my password. Any way to resolve this hassle?
View ArticleRe: I have recently bought CS6 but I cant get any of the applications to...
You need to provide more information. What is the OS and what happens when you open any application ?Which application have you installed and causing the issue ?
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