Hi there
Eligible organisations can order discounted Adobe software through the discount programs offered by Connecting Up in Australia.
Please check their website for further information: https://www.connectingup.org/partner/adobe-charity-licensing
Thanks
Bev
is adobe offering any kind of deal to say thank you for 35 years of successful $$$billions$$$ of profits, other than a coupon for a free cupcake?
Anyone?
Hi there
I'm sorry that you didn't receive the email updates about your case.
It appears that one charge was for your PS CC subscription & the other 2 charges were for Adobe Stock purchases (12th & 25th September).
You can check the order details in your Account Management page - Adobe ID
Kind regards
Bev
I assume you want to install Photoshop on your Laptop, if that's the case you need to download and install the Adobe Creative Cloud app
Download Creative Cloud desktop app
You can also find direct download links here
All the New Adobe CC 2018 Direct Download Links, Now Available! | ProDesignTools
where do you get a free cupcake?
you can manage your own plan, Manage your Creative Cloud membership
or using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
check your account to verify your subscription is what you expect and to verify your adobe id (used in the next step), https://accounts.adobe.com/
if your account shows
a. your subscription is active,
1. sign out and then back in to your cc desktop application using the same adobe id above to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
2. if that fails, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.ht ml
3. if that fails, https://helpx.adobe.com/creative-cloud/kb/cc-reverts-to-trial.html
4. if that fails, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
if your account shows
b. you have no subscription and you're paying for one
1. using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
see if you can manage that yourself, Manage your Creative Cloud membership
if not, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
What do you mean by that?
Hallo zusammen,
Ich warte nun schon über eine Stunde beim Kundendienst- drum versuch ich's hier:
Ich habe die CC auf meinem iMac installiert und die Programme geladen. Auf meinem Labtop ist nun der Home feed leer. Ich habe das ganze beendet, das CC cleaner tool angewendet, alles runtergefahren, raufgefahren, ein neuer application manager installiert, doch die Programme werden nicht angezeigt.
Wie löse ich dieses Problem?
Danke,
Catherine
So I'm having trouble keeping my install of creative cloud stable. I spent 3 hours with Adobe tech support to figure out the original problem. And it seems that because I changed the default install directory, creative cloud when started sits on the thinking circle then just says it needs to download and repair. When I say changed default install, I mean went into Registry and changed the default install path for Windows, because of my os is installed on my SSD and I also have an 1 tb HDD. We solved it by deleting some files that creative cloud made on my second drive. (I assume as part of the installation it was confused). But I restarted my computer and the problem occurred again. I recreated the steps to fix it the last time and it did, but how do I prevent this from happening? The fact that creative cloud doesn't allow custom installation for creative cloud itself is a problem.
you should install the cc app on your windows drive. you can install the applications themselves where you want.
Hallo Zusammen,
ich bekomme die App einfach nicht installiert.
Ich habe den Cloud Client bereits neu installiert und zuvor den Cleaner angewendet.
Angeschlossen ist das Gerät über eine FritzBox mit VDSL.
Unsere lokale Symantec Lösung sowie den App Blocker von Windows 10 x64 Enterprise habe ich zuvor deaktiviert.
Fehlermeldung:
Exit Code: 191
-------------------------------------- Summary
--------------------------------------
- 2 fatal error(s), 2 error(s), 0 warnings(s)
FATAL: Error (Code = 191) executing in command
'AddUWPAppxCommand' for package: 'UWPAssets', version:2.1.32.11
FATAL: Error occurred in install of package (Name:
UWPAssets Version: 2.1.32.11). Error code: '191'
ERROR: hdhelper exe at C:\Program Files
(x86)\Adobe\Adobe Creative Cloud\HDCore\HDHelper.exe failed to install UWP app
with xml
Adobe.CC.XD
C:\adobeTemp\ETREDD5.tmp\2\SparklerApp\SparklerApp.appx
2.1.32.11
x64
CN=Adobe
Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San
Jose, S=California, C=US, SERIALNUMBER=2748129, OID.2.5.4.15=Private
Organization, OID.1.3.6.1.4.1.311.60.2.1.2=Delaware,
OID.1.3.6.1.4.1.311.60.2.1.3=US
adbxd:
Microsoft.VCLibs.140.00
14.0.24123.0
x64
CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington,
C=US
C:\adobeTemp\ETREDD5.tmp\2\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.appx
false
with error code 1
ERROR: Failed to install UWP Appx Package
-------------------------------------------------------------------------------------
are you saying your apps tab isn't appearing? if so, Apps tab missing from Creative Cloud Desktop
are you saying your installed programs don't show as installed in the apps tab? if so, follow solution 2 here Adobe Creative Cloud desktop application lists uninstalled Adobe apps as up to date
are you saying something else?
Hello Guys
All my apps are suddenly in trial mode.
I checked my subscription and it's still active for almost a year (Student)
I tried logging in and out. I removed all my active devices from my account and logged in again on the app.
My PC doesn't show up on active devices. Did some troubleshooting already but i'm not looking forward to remove all apps and installing them again.
Moving to Adobe Creative Cloud
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Hi!
I've installed the Adobe Creative Cloud Desktop App on my new Mac Book Pro.
Now the App is in English although I've selected German (... -> Preferences -> Creative Cloud -> Apps -> App Language -> "German"). The Apps are all in German, but not the CC Desktop App.
On my old Mac Book Pro the CC Dektop App still works in German.
Where can i change the language for the CCDesktop App?
Thanks for your help.
Tobias
Cloud language swap http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html may help