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Re: Creative cloud en colombia

Hay queesperar a que,probablemente,pronto estarádisponiblepara comprarusted no es elúnico quequiere comprarlo. Lo siento poresa traducción- googletraductor

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Re: Creative Cloud downloads disappearing from Windows 7 desktop

Moved to Adobe Creative Cloud

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Re: Monthly fee

I am on creative cloud. I've been charged double, and called repeatedly about it. I just discovered I'm being charged double again, and there is NO phone number listed online for me to call about it....

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Re: Monthly fee

Sounds like you have 2 Cloud accounts. Have you tried the on-line chat to resolve this?  It's available 24/7http://helpx.adobe.com/contact.html?product=creative-cloud Telephone support is limited to...

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Re: Does Adobe have a phone number? I'm being charged double.

Double billing usually means you have 2 Cloud accounts. The Customer Support on-line chat should be able to help you fix this.http://helpx.adobe.com/contact.html  Nancy O.

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I don't want to renew at end of term.

I will not be renewing and don't see any way to schedule the cancellation.  What should I do?

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Re: Monthly fee

Sounds like nancy is Staff posing as public. Go nancy cheers for you I am sure you are very nice aand very smart but you keep defending Adobe they are making billions off all of us let them be exposed...

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Re: Monthly fee

Ive been double charged for 2 years. I've had at least 6 tickets started over it, I've been refunded once, but It's still happening. I've spent no less than 20 hours with Adobe's horrible support and...

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Re: I don't want to renew at end of term.

From the Creative Cloud FAQ:http://www.adobe.com/products/creativecloud/faq.html "How do I cancel my one-year membership?To cancel a one-year membership, you need to contact us. If you cancel your...

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Re: Does Adobe have a phone number? I'm being charged double.

I just finished with the online chat. They said I need to talk to someone else and it could be 3 business days before anyone even TALKS to me about it. I got zero actual help. Also, may I mention again...

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Re: Does Adobe have a phone number? I'm being charged double.

I'm sorry you're having this long standing billing problem.   #1 Have you spoken to your credit card company about this?    #2 Have you written to Adobe?  I would send a formal complaint letter to...

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Why is Creative Cloud so buggy and unreliable?

Not only that, but try to get any meaningful assistance on weekends.   It seems that Adobe, in spite of the ridiculous prices it charges, only owrks part-time.  Some of us actually have to work on...

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Re: Does Adobe have a phone number? I'm being charged double.

I honestly feel like crying over how difficult it has been to get Adobe to correctly handle this matter. I've had the same issue for two years!  I've never had to write a letter BY MAIL to a company...

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Re: Why is Creative Cloud so buggy and unreliable?

While it is true that regional support offices answer their phones during regular business hours Mon-Fri, on-line chat is available 24/7.  Overall, I'm very satisfied with the Cloud.  I haven't had any...

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Re: Why is Creative Cloud so buggy and unreliable?

Every since the subscription service was started, I've had billing issues. The customer service here is sickeningly terrible. I've dealt with the same issue for two years.  The customer service, when...

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How can I uninstall, then re-install Illustrator through the AAM?

My Mac crashes every time I attempt to open Illustrator 6. I'd like to uninstall, then re-install it. thanks in advance for your help.

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Re: Serial Number Required - Creative Cloud Subscription is Active!

@rootsgapgirl - Just to confirm your steps. After opening the Adobe Application Manager and in Preferences changing the language to English International, did you then uninstall and reinstall the...

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Re: Creative Cloud downloads disappearing from Windows 7 desktop

When you first install an application using the Adobe Application Manager (AAM) there is a Launch convenience link which goes away after AAM is closed. The installed applications should have links to...

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Re: How can I uninstall, then re-install Illustrator through the AAM?

The uninstall link Uninstall Adobe Illustrator CS6 is located at Applications > Utilities > Adobe Installers. After uninstalling you can launch AAM to install Illustrator again.

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Re: Serial Number Required - Creative Cloud Subscription is Active!

It was just affecting photoshop. So I uninstalled and reinstalled after I changed to English International. I relaunched and it still prompted me to activate. Then the same thing happened with...

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