Re: Creative Cloud - Cannot Apply Tax Exemption
I have contacted adobe about the very same issue with tax exemption. They will not apply the tax exemption until the year is up on the membership then they will refund the tax (if you call them)....
View ArticleRe: Adobe Edge Reflow for MAC - problems downloading
I tried on two different computers, both are Macs, from home AND work. Had the same issues on both,...
View ArticleRe: Application Mgr Sign-in button disabled
RubyRedRick, I just check you adobe id and it seems to be fine. Seems like the Adobe Application Manager(AAM) was not updated properly or may be somthing is intrupting it. What sort of environment are...
View ArticleCustomer Service e-mail to cancel the contract
Hey,I've just joined the Creative Cloud but found out I can't really use it.I just got it a few days ago, and since I have 30 days to cancel it and get my money back I would like to do so.Does anybody...
View ArticleRe: download
If shared the download link is accessible via a public url and does not require signing in with an Adobe ID, so session expiration is not the issue here. What happened for the customers? Were they...
View ArticleRe: Customer Service e-mail to cancel the contract
You need to contact Customer Support via chat or phone to cancel your memebership.Phone: 800-833-6687 (Monday-Friday, 5am-7pm PST).Chat: http://www.adobe.com/support/chat/ivrchat.html From the Creative...
View ArticleRe: download
Hello Ken, if my customers are not able to download it after i told them use the downloadbutton, i can´t askmore, or i would bother them … so i made them the link downloadable otherwise … Thatsmy only...
View ArticleRe: Which package to get?
Rob,We continue to sell perpetual licenses for those who still want to go with that, now that you asked for it, I.M.H.O. CS6 cloud version is cheaper and futuristic, In My opinion I would want to go...
View ArticleRe: Acrobat Reader a necessity, but not available?
LazyZane, what Ken said is absolutely correct. Acrobat XI Pro or be it any other CS6 product, its not supported or was tested on Win Vista. So, it might give uncertain issues. Its good that its working...
View ArticleRe: Adobe Edge Reflow for MAC - problems downloading
Rolln, It just went fine on my End too, can you please try the following. Change BrowserClean Browser.If you are on a domain, or Proxy / firewall, Try turning that off. - Nitin
View ArticleRe: Is it possible to extract video from and MHTML file?
I have real player installed on my machine and usually use it to download videos. Wha tyou can do is if you have real player installed on your machine. Open any browser like chrome, firefox and open...
View ArticleRe: download
We hope that you have made the file public, if you dont want them to sign in. - Nitin
View ArticleRe: Trial version won't convert to cloud
Nitin, I had some questions see below in red - Item #3.2 - This is the note on my screen -Unable to connect - Firefox can't establish a connection to the server atlm.licenses.adobe.com. -...
View ArticleRe: Trial version won't convert to cloud
Sorry Delninny, Cant figure out anything in RED.Can you higlight your question, by marking them BOLD, or Underline. - LP
View ArticleRe: My creative cloud has reverted to a trial even though its paid for. Why?
I thought it might be my card as it was about to expire, but this is now fixed and you have my new details.It hasn't made any difference!I'm still getting the annoying Trial dialogue box everytime and...
View ArticleRe: Application Mgr Sign-in button disabled
Thank you Arpit, and Preran. I think I'm finally working. I first tried just renaming some files and re-installing the application manager as suggested in an email I got from another adobe support...
View ArticleRe: Subscription issue.
Can you see if this solution works for you? Open the Adobe Application Manager (AAM).If applicable, let AAM complete any automatic updates and restart itself.Sign in with your Adobe ID. (Optionally,...
View ArticleRe: photoshop frozen.
Hi, There's a similar discussion on this forum. Can you see if any of the solutions in this thread help you? http://forums.adobe.com/message/4912344 Thanks,Preran
View ArticleRe: Adobe Application Manager Not Recognising Installed Applications
Hi, Just another person with the same problem; AAM not recognising any Creative Cloud apps as being installed and therefore can't access the upgrades. Has anyone managed to resolve this problem?...
View ArticleRe: can't acces my account and adobe tecs can't get onto my computer to help
In MAC rename the below mentioned folders /Application/utilities/Adobe Application Manager/Library/Application Support/Adobe/OOBE~/Library/Application Support/Adobe/OOBE Reinstall Adobe Application...
View Article